FAQ
 

Frequently Asked Questions

At the moment delivery is possible only in US, UK and EU. I am hoping to offer deliveries to the rest of the world very soon, too.
Please be in contact if you live outside of areas above, so I can try to find a solution for shipping elsewhere.

For prints (with or without frames) you can expect  that most times items are shipped in 2-5 business days. What comes with other items on my site,  in same cases please allow a bit longer dispatch time. Reliable couriers are used to make sure items will arrive your home destination fast and safely.

Please note that shipping is charged per order for print only orders. Framed orders are charged shipping per frame unit:

Shipping Costs for Prints only

Shipping costs are charged per order, not per print. So, whether you order one print or more, you'll pay the single shipping rate.

Shipping Costs for Framed Prints

Shipping costs for framed prints are charged per frame. So, if you order two framed prints, you'll be charged two separate shipping fees.

Should your order includes both print-only and framed prints, you'll be billed according to the framed shipping rates.

The shipping rates for framed prints are higher than the shipping rates for print-only artwork. This is due to framed prints are more expensive to ship, needs more packaging as it is heavier and more fragile.

Depending of the product, and the destination, shipping is calculated at checkout. I try to keep the delivery costs as low as possible, and offer some items delivery free, too.

This comes up to where you are located, in EU and UK you don't need to. Unfortunately i can't give you the precise answer to this, please contact you customs and ask

If you are, for any reason, unhappy with your purchase, please contact me as soon as you receive the item. I am willing to help sorting things out. Returns may be accepted, every print is made by hand just for you, so I will work returns on case by case basis.

The prints and frames are handcrafted by order, but if any item is faulty, please don't hesitate to contact me soonest you receive your product.

Please contact immediately your courier and me and we will find the way to make things right.

All the images are captured out in the wild (or at airfields 🙂 ) by me with Canon digital cameras and Canon lenses. I use  only Adobe Lightroom and Adobe Photoshop to process my image files.

ThePrintSpace in UK manages all printing and shipping processes. Depending on your location, prints will be dispatched worldwide from their US, UK or Germany studios. theprintspace is a high quality print and framing provider, and on top of that, they are end-to-end carbon neutral company.

I have high respect for wildlife and all the images are taken keeping in mind the animals welfare. Most my safari providers and guides have conservation backgrounds and therefore don't harass or disturb animals out in the bush. I am happy to leave any sighting, if my presence makes animals feel uncomfortable.

Yes, all my prints have white borders appox 2-10 centimeters wide. The size of the borders can vary due to aspect ratio of the image.

All framed works come with a white / black window mount for stylish result. See image below an example of one image with A1 dimensions for both options.

 

LARGE A1: | 59,4 cm x 84,1 cm | 23.4 in x 33.1 in

MEDIUM A2: |  42 cm x 59,4 cm | 16.5 in x 23.4 in

SMALL A3: | 29,7 cm x 42 cm | 11.7 in x 16.5 in

If you would like to have any other size of the image, please get in touch.